Four addresses, and what each one is for.
There is no phone queue and no ticket portal. Email reaches people who work on the product, and the routing below just gets you to the right one faster.
support@getfeedmind.com
Anything about using the product: a failed scan, a push that did not land, permissions, billing questions. Answered inside one business day.
privacy@getfeedmind.com
Data requests: export, erasure, questions about the DPA or the subprocessor list. Answered within the statutory period, usually far sooner.
sales@getfeedmind.com
Catalogs above 25,000 products, annual invoicing on Scale, and anything that needs a quote rather than a published price.
hello@getfeedmind.com
Everything else, including press, partnerships and telling us we are wrong about a check. This one reaches Ruud directly.
Company
- Feedmind S.a r.l.
- in formation
- Location
- Luxembourg City, Grand Duchy of Luxembourg
- Hours
- Mon to Fri, 09:00 to 18:00 CET
- Security reports
- security@getfeedmind.com
Statutory details are on the imprint.
Rather talk?
The fifteen minute walkthrough is a screen share on your own catalog. We scan your domain beforehand so the time goes on your results.